The Consumerist blogs on a reader report about the Rocky Mountain Chocolate Factory in the Bella Terra Center in Huntington Beach denying a 5-year-old access to the bathroom:

“I explained she had diarrhea and couldn’t hold it and told them she was about to go on the floor. They refused again and never offered me any alternatives. I begged them to have a heart and that she was 5 but by that time she had lost it all over herself and me. I ran with her in my arms to the movie theater that let me use their bathroom. I cleaned her up, threw out some of her clothes and went back to the Chocolate Factory – asking for names and number of management. I again pleaded with them to use their heart in situations like this.”

Tags: Huntington Beach, management, the consumerist